prosource.it provide IT infrastructure support services to TWMA, sustaining the back and front office systems for 350+ users in office and offshore locations across the globe, including UK, Egypt, Norway, Libya and Houston.
In addition to this day-to-day support, prosource.it provides project delivery services to TWMA. To support their rapid growth, prosource.it implemented an Active Directory service in 2008, including the installation of new support servers and is currently managing the IT & communications elements of a planned move to larger premises.
Other work completed
by prosource.it includes
• review and overhaul of IT policies and procedures
• upgrade to anti-virus defence and spam blocking
• upgrade to backup environment
• network optimisation and configuration.